At 35bd, your privacy is not merely a legal obligation — it is our genuine commitment. Find out exactly how we collect, use, and protect every piece of information you entrust to us.
Six core principles underpinning our approach to member data protection.
All data transmitted between your device and 35bd servers is protected by bank-grade 256-bit SSL encryption. No one can intercept or read your information while in transit.
All data handling by 35bd complies with Malaysia's Personal Data Protection Act (PDPA) 2010. We only collect data that is strictly necessary and never sell it.
Your personal information will not be shared with any third party without your explicit consent, except as required by law or compliance obligations.
Member data is stored on secured servers with multi-layered access control systems. Only authorised personnel may access sensitive information, and every access is automatically logged.
You have the right to access, correct, or request deletion of your personal data at any time. 35bd makes this process easy through our always-available customer support channels.
In the event of any security incident involving your data, 35bd is committed to notifying you within the timeframe required by applicable laws.
This Privacy Policy ("Policy") describes how 35bd ("we", "Platform") collects, uses, stores, and protects your personal information when you use our website at https://35bd.ml and the 35bd mobile app.
We understand that your trust is our most valuable asset. When you register as a 35bd member, you entrust us with some of your personal information. We do not take this responsibility lightly. Every decision we make regarding data handling always prioritises your security and privacy.
This Policy applies to all users of the 35bd platform, including general visitors, registered members, and mobile app users. By continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy.
35bd collects several categories of information depending on how you interact with our platform. The following are the types of data we collect:
Account Registration Information
Identity Verification Information (KYC)
Financial & Transaction Information
Technical & Usage Data
Every piece of information we collect serves a clear purpose. We do not collect data merely to store it. Below is a summary of how we use your data:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Identity verification & KYC | Name, IC, photo, address | Legal requirements |
| Payment processing | Bank details, transaction records | Contract performance |
| Account maintenance | Email, phone number, username | Contract performance |
| Fraud prevention & AML | Activity logs, IP, transactions | Legal requirements |
| Service communications | Email, phone number | Legitimate interests |
| Platform improvements | Technical & usage data | Legitimate interests |
| Promotions & personal offers | Game history and preferences | Your consent |
We will not use your data for purposes not listed above without notifying you in advance and obtaining your consent where required.
35bd does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, in the course of business, we may share your data with the following parties under limited circumstances:
All third parties we engage are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined. We regularly audit their compliance with our privacy standards.
35bd uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect platform functionality. For the best experience, we recommend keeping essential cookies enabled.
Protecting your data is a responsibility we take seriously. 35bd continuously invests in the latest security infrastructure to ensure your information remains protected at all times.
While we implement comprehensive security measures, no system can guarantee 100% absolute security. We encourage you to play an active role in protecting your account by using a strong, unique password and enabling the 2FA feature.
35bd does not store your personal data indefinitely. We have a clear data retention policy based on business and legal requirements:
When the retention period expires and there is no further legal or business need to retain the data, we will securely delete or anonymise it in accordance with industry best practices.
As a 35bd member and an individual under Malaysia's PDPA, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time through our support channels.
If any of your information is inaccurate or out of date, you have the right to request that we correct it promptly.
You may request deletion of your personal data, subject to applicable legal retention requirements.
You have the right to object to the use of your data for direct marketing purposes or processing based on our legitimate interests.
You may request that we provide your data in a machine-readable format for transfer to another provider.
In certain circumstances, you may request that we restrict how we process your personal data while a dispute is being resolved.
To exercise any of the above rights, please contact our privacy team by email at [email protected] or via the in-platform live chat. We will process your request within 30 business days. For more complex cases, this period may be extended up to 60 days with prior notice to you.
The 35bd platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that we have inadvertently collected information from underage individuals, we will take immediate steps to delete the relevant information and close the accounts involved. Parents or guardians who believe their child has registered on our platform without authorization are advised to contact us immediately at [email protected].
35bd reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When we make significant changes, we will:
Continued use of the 35bd platform after any amendments take effect constitutes your acceptance of the revised policy. We recommend you review this page periodically to stay informed.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the 35bd privacy team through the following channels:
We take every privacy complaint seriously and will investigate and respond within the stated timeframe. Your satisfaction and trust are our top priorities.
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Answers to the most frequently asked questions about privacy and personal data at 35bd.